Creating dinnerladies was, in fact, a step into the unknown and a big leap. And, during this challenge and incredible journey that spawned one of the most-loved British sitcoms of all time, Victoria recorded all her thoughts and feelings in diaries, notebooks and photos. Every aspect is explored along the way, from the fluffs, the gaffs and the laughs as we see Victoria and the rest of the dinnerladies cast record the show live in front of a studio audience to an archive interview with Wood herself as she explains the processes she went through to make this iconic sitcom. With exclusive access to Victoria's diaries, her backstage photos and studio records - together with footage of the making of the show which has never been seen before - we're able to tell the full story of the sublime sitcom in this three-part series. Plus, there are contributions from co-stars and fans alike, such as Julie Walters, Maxine Peake, Duncan Preston, Jim Moir and Jo Brand as they describe why ...