The airline needs a new market: Iceland. When Sam remarks Nordic cultures greatly appreciate hospitality, he's charged with the perfect welcome gift 'or else'. Sam also dates the new receptionist Cara, which Ross and Derek Tricolli enervate him about. Darcy orders a cool 'tusk of Aag' delivered by a junkie wrapped in newspaper, which gets him dumped with the trash. After using Mel's shower he finds only her suit. That however seems to excite Icelandic delegate Harald Juvlunktinston, so Ross orders him to date him cross-dressing. Cara doesn't believe he cancels for work. Sam gets surprising results and rewards.