As much as I enjoy watching the programme it does have huge flaws. That said, I have phoned and asked for his help!
No matter how hard I have tried I cannot get close to the discounts that he can and that is with using all of the techniques he tells the viewer to use. There must be something I'm not doing but I don't for the life of me know what it is!
Also, When he is on the 'phone for AGES at a time calling various customer services, who pays for the calls? Is that where my license fee is going?!? For him to use the telephone in his hotel bedroom for these loooooooooooong calls to various customer services?!? It is expensive enough to call an outside land-line from a hotel 'phone so for us to pay out for him dialling a number that is at least 8 to 10p a minute is utterly ridiculous (being forced into paying the license fee is also utterly ridiculous as no-one should be paying for it for the amount of rubbish and repeats the B. B. C. has on it's various channels, but we won't get into that now). In one programme after along time trying and getting nowhere with a company's customer service, he suddenly had the direct number of the right 'big Cheese' . He went from not being able to get anywhere close in one scene to having the number in the very next scene. There was nothing, no process, showing how he got to it, he just suddenly had it! Very odd!
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