Terri's ethics are put to the test when she tries to help an elderly patient come to terms with his wife's death. Von fights to hold Adam's family together in a difficult time as he continues his self-destructive behaviour. Ben's confused over his feelings for Bron and Paula's feeling the cold. Charlotte suggests a radical treatment for a woman who refuses a surgical procedure. After the failure of her marriage, Regina return to Ward 17 and tries her hand at playing matchmaker for Nelson. Jared loses his patience while nursing a developmentally delayed patient. When Ian Neal escapes custody it has tragic repercussions for Ben.