The cosy and ever-welcoming Monkland Boulevard in Montreal. Malcolm's entire universe revolves around it, between the video store where he works and the Café Olé, a funky little coffee shop which has grown into his home away from home. He stands at the center of a small constellation of colourful characters, to whom he devotes most of his time: his neighbour Mrs. Baron, who likes to indulge in nostalgic memories of her past while listening to him play the piano; his friend Sal, a lonely widower who shares his passion for the movies; his sad and quiet neighbour Sharon, an abused woman who tries to cope with a jealous husband; and, last but not least, his brother Larry and sister-in-law Karen, who always try to fix him up with the ideal woman. After a series of hopeless dates, he runs into Alicia, a beautiful young Chilean woman who works at a bookstore across town. Before long, he understands that she is the one he has been waiting for his whole life. But Alicia's secret will knock ...